Frequently Asked Questions
Everything you need to know about The Sinkwell Sofa before you order - shipping, returns, materials, and how the modular layouts work.
Orders ship in 6 to 8 business days, tracked door to door. Shipping is free to the US, Canada, UK, and Australia.
Right now we ship to the US, Canada, UK, and Australia only. If you are outside those regions, email us at support@lurend.com and we can let you know if that changes.
Because the Sinkwell Sofa ships as modular pieces rather than one fixed sectional, individual sections generally move through standard doorways and stairwells more easily than a one-piece sofa. Full dimensions are listed on the product page spec sheet.
You get a 30-night home trial. Live with it for real, not just a showroom minute. If it is not right, contact us to start a return within that window.
Email support@lurend.com within your 30-night trial window and we will walk you through the next steps. Full terms are on our Return and Refund Policy page.
The frame and construction are covered against defects for 1 year from delivery. For full terms, or if you think something needs a warranty claim, email support@lurend.com and we will guide you through it.
26 inches, compared to roughly 22 inches on a typical sofa - enough room to sit cross-legged, curl up, or fully stretch out.
Solid wood plus a reinforced steel frame, rated to 285 lbs per seat. The cushions are dual-layer - a soft chenille top over a high-density foam base - so comfort and structure are handled separately instead of asking one layer of foam to do both.
Premium chenille - soft, breathable, and non-pilling, so it is built to resist matting and pilling over normal everyday use.
Yes. The two movable ottomans let the same set of pieces become a U-Shape, an L-Shape, or fully separate ottomans, so a move or a room change does not mean starting over with a new sofa.
Most owners finish assembly in about 1 to 2 hours with the included guided instructions. It is tool-light - no white-glove crew required.
All major cards, PayPal, Apple Pay, Google Pay, and Shop Pay. You can see the exact methods enabled at checkout on the product page.
Yes. Checkout runs on Shopify's standard secure, encrypted checkout - the same system used by major retailers.
Still have a question? We usually reply the same day.
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